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Complain Resolution Forum

We are committed to resolving your concerns promptly and transparently.

Policyholders' Grievance Function

Incharge of Grievance Function

Syed Ali Hassan Zaidi

Address

Plot 19 B, Block B Sindhi Muslim CHS (SMCHS), Sharah-e-Faisal – 74900

Landline

(+92) 021-37130223 (Ext 4003)

Cell Number

(+92) 0300-8223610

Fax Number

(+92) 021-35316031-2

Email Address

grievances@tplinsurance.com

Important Documents

Forum in English

Download PDF

Forum in Urdu

Download PDF

Circular Letter - FIO's Message

Download PDF
SECP

DISCLAIMER: “In case your complaint has not been properly redressed by us, you may lodge your complaint with Securities and Exchange Commission of Pakistan (the “SECP “). However, please note that SECP will entertain only those complaints which were at first directly requested to be redressed by the company and the company has failed to redress the same. Further, the complaints that are not relevant to SECP’s regulatory domain/competence shall not be entertained by the SECP.”

Visit SECP SDMS
FIO Message
Submit a Ticket to FIO

About Us

TPL Insurance is the first insurance company in Pakistan to sell general insurance products directly to the consumer. Since launch in 2005, the company has grown from strength-to-strength, delivering superior and hassle-free Insurance products to individual and corporate clients.

Resources

  • Media
  • Contact Us
  • Product Brochures
  • Group of Companies
  • Panel Hospitals
  • Complaint Resolution Forums

Features

  • Fastest Claim
  • TPLI App
  • 24/7 Help
  • RFP

Locations

  • Karachi
  • Islamabad
  • Lahore
  • Multan
  • Faisalabad
  • Hyderabad
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Jama Punji
Privacy & PolicyQuality PolicySitemapLast updated on: 20 Jul 2026